Answers to Your Healthcare Technology Questions

Yes. HIPAA compliance is built into our development process - not added at the end. We implement access controls, encryption, audit logging, and Business Associate Agreements on every healthcare software project.

Yes. We integrate with major EHR/EMR platforms using HL7 and FHIR standards. If your system supports standard healthcare data exchange, we can connect to it.

We have 2 models to work with any organization in the space of HealthTech BOT [ Built Operate and Transfer ] and BOM [ Built Operate, and Maintain ].

Yes. We sign BAAs for all healthcare software engagements where PHI is involved.

Yes. We build on AWS HealthLake, Microsoft Azure Health Data Services, and Google Cloud Healthcare API.

Yes. We offer SLA-backed support and maintenance retainers, along with ongoing development for new features and compliance updates.

BOT stands for Build, Operate, Transfer. We build your healthcare platform, operate and manage it through a defined period, and then transfer full ownership to your team - complete with documentation, training, and handover support.

Everything from architecture, design, development, and testing - whether that's a patient portal (8–16 weeks) or a full clinic management or telehealth platform (4–6 months).

We manage the platform's performance, security, compliance, and iterative improvements - ensuring it is stable, regulation-ready, and performing optimally before handover.

You receive full source code ownership, technical documentation, deployment setup, team training, and a defined transition support period - so your in-house or partner team can take it forward confidently.

Organisations that want a fully built, proven, and operational platform before taking ownership - without the risk of building blind.

BOM stands for Build, Operate, Maintain. Unlike BOT, ownership does not transfer - instead, iView Labs remains your long-term technology partner, continuously building, operating, and maintaining your platform as it evolves.

BOT ends with a transfer of ownership. BOM is an ongoing partnership - your product continues to grow through structured sprint cycles, with new features, integrations, and compliance updates delivered continuously.

Bug fixes, security patches, regulatory compliance updates, performance optimisation, new feature development, and ongoing technical support - everything needed to keep your platform current and compliant.

Typically a 12-month initial engagement, reviewed and renewed based on your roadmap and evolving needs.

Healthcare organisations, clinics, and digital health startups that want a dedicated engineering partner for the long term - without the overhead of building and managing an in-house tech team.

Absolutely - and this is actually a natural progression many of our clients follow. Build and transfer first, then retain us for continuous development and maintenance.

Yes. Every AI solution we build treats compliance as a first principle. Data handling, model training, and deployment all follow HIPAA requirements and we sign BAAs where PHI is involved.

We use de-identification, synthetic data generation, and federated learning approaches where appropriate to ensure patient data is protected throughout the model development process.

Yes. We integrate AI outputs directly into EHR workflows using HL7, FHIR, and vendor-specific APIs so clinicians receive insights inside the tools they already use.

A focused predictive model or NLP tool typically takes 3-6 months from data assessment to production deployment. More complex multi-model systems take 6-12 months.

Yes. We build explainability into every clinical AI solution including feature importance, confidence scores, and audit trails so clinicians understand why the model made a recommendation.

It depends on the use case. We’ll assess your available data in the discovery call and tell you honestly whether you have what’s needed.

Yes. We support the technical documentation and validation requirements for AI and ML-based Software as a Medical Device submissions.

Most placements happen within 5-10 business days. For senior or highly specialised roles, allow 2-3 weeks.

Yes. Every developer in our pool has healthcare domain experience. We assess both technical skills and knowledge of HIPAA, HL7, FHIR, and clinical workflows during vetting.

We offer a replacement guarantee. If your dedicated developer is not working out within the first 30 days, we replace them at no additional cost.

Yes. We sign NDAs on every engagement. All IP developed by our developers belongs to you.

We match your timezone. Developers work your business hours — GMT, EST, or PST — with overlap for daily standups.

Dedicated developer engagements start at 3 months. Dedicated team engagements start at 6 months. Hourly consulting is flexible.

We work with healthcare providers, clinics, hospitals, HealthTech companies, and other healthcare organizations.

We need your project goals, existing systems, key requirements, and expected outcomes to understand your needs and recommend the right approach.

Timelines vary based on the project's scope, complexity, and requirements.

Yes. Our team can work alongside your existing technology and development teams.

We assess your requirements, existing systems, and project goals before recommending an appropriate technology approach.

Share your requirements with us, and our team will discuss your project and recommend the next steps.

A dedicated team can include healthcare IT professionals selected according to your project requirements.

Many engagements can begin within 7 to 21 days, depending on the required skills and project needs.

Engagement terms depend on your project requirements and staffing needs.

Pricing depends on the required roles, experience, team size, and engagement requirements.

Yes. Team size can be adjusted as your project and resource requirements evolve.

Yes. We can integrate relevant systems, APIs, and workflows based on your project requirements.

AI/ML capabilities can be integrated into existing applications and workflows based on your specific requirements.

Yes. Our healthcare IT professionals consider applicable HIPAA requirements and project-specific security needs when working on healthcare projects.

That's okay. Our 40-hour discovery block helps define your scope, features, technical approach, effort, and recommendations before development begins.